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IndiGo, India’s dominant carrier, is facing a massive crisis and the airline canceled more than 1,000 flights, or over half of its scheduled departures on Friday. The chaos started on Tuesday when IndiGo began canceling flights at an unusual rate, citing a lack of crew members. Then on Friday, at midday, it canceled every departure from New Delhi Airport, India’s busiest.

IndiGo CEO Pieter Elbers has anticipated cancellation of less than 1,000 flights on Saturday, reports Indian Express. After IndiGo faced massive flight disruptions Friday, CEO Pieter Elbers issued an apology and promised complete restoration of services between December 10 and 15.

IndiGo flights to be cancelled on Saturday?

Multiple IndiGo flights have been cancelled for the past few days at various airports, leaving the passengers stranded. The IndiGo crisis was largely trigerred by unexpected pilot shortage under new duty-time rules, prompting the government to temporarily suspend new pilot duty time rules to ease IndiGo’s widespread flight cancellations. The IndiGo has blamed the disruption on “unforeseen operational challenges”.
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IndiGo CEO expects less than 1,000 flight cancellations on Saturday. IndiGo has an undisputed position as India’s biggest airline. It operates around 2,300 flights a day, racking up about 118 million passenger arrivals last year. In a video statement, the company’s CEO Pieter Elbers said late Friday the relaxation of the rules was “of great help” but there was “still lots of work in progress”.

Friday was the “most severely impacted day” with “well over a thousand” cancellations, Elbers said. He added that the company expected cancellations to fall below 1,000 on Saturday ahead of a return to normal between December 10 and 15.
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Delhi Airport on IndiGo crisis

The Delhi Indira Gandhi International Airport has said that IndiGo flight operations are returning to normal. “We are glad to update that Indigo flight operations are now steadily resuming and getting back to normalcy following the brief disruption. Please check the status of your booking and flight before leaving from home.”The Delhi airport also advised passengers to check real-time status of flights for all other airlines on the respective websites or on http://www.newdelhiairport.in.

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