Congratulations and Welcome, TRCC Distance Learning Community!

WEBSITE

The Three Rivers website changed extensively during fall 2016 and spring 2017.  The college’s website transformed into a new look and feel. The site has two components, the main website and the Extranet. The main site will be geared toward helping brand new students find the information they need and enroll in their courses. The Extranet will have more of the informational resources current students have come to expect. You will be able to reach either section directly, main (www.threerivers.edu) and Extranet (www.trcc.commnet.edu). Some areas, such as the collection of past syllabi on the Extranet, may require you to log in with your myCommNet ID and password. (See below.)

SMARTERMEASURE

If you have not done so previously, we recommend that you take the SmarterMeasure assessment (http://trcc.smartermeasure.com/). Username= 3Rivers, PW= 3Student. Your advisor or professors may ask you to email them your results so please make sure to get this done as soon as you can.  If you have additional questions or comments after sign-up, email me at TR-DistanceLearning@threerivers.edu.

MYCOMMNET

To get to your courses, the library databases, and your student information, visit myCommNet which can be accessed from the blue myCommNet button in the lower right-hand section of any college Extranet page, www.trcc.commnet.edu. The initial password at myCommNet will be based on a case-sensitive combination of 3 letters of your birth month, the ampersand, and last four digits of your social security number, which you will be required to change after the first login. (Ex: Apr&9876Jan&0001Aug&7654)

You can access your courses one week before the semester starts by going to the Student Tab after logging into myCommNet. From that page, choose the Blackboard icon in the upper right corner of the page.

BLACKBOARD LEARN

Please note, your course(s) listed at the top of the email you received prior to classes, will be taught using our Blackboard Learn System. If you are taking a course at another CT community college, the system and login is the same. If you are using Blackboard at any university including CT state universities and Charter Oak State College the system will have significant differences.

A browser (Internet Explorer, Mozilla Firefox, Safari, etc.) will be the primary method used to access your courses. You should run the “Browser Check” utility located on the Blackboard home page to ensure your browser is compatible with Blackboard.

MOBILE LEARN or Bb STUDENT APPS

You can also see your courses using the Blackboard Mobile Learn app OR the Bb Student app either of which can be downloaded using the iTunes Store (IOS/Apple), Google Play (Droid/Chrome), or Blackberry App World. If there is a cost for either app, you are not viewing the correct version. This video can help: Learn app video

Currently, there is no app for Blackboard Mobile Learn in the Amazon store (Kindle) but you can still use myCommNet/Blackboard within the browser.

After downloading the app you will need to sign in. When signing in to the app, search and find “Connecticut Community Colleges” rather than Three Rivers.

STUDENT ORIENTATION

Blackboard contains a FREE Student Orientation course available through your course list (My Courses Module). The orientation will become available usually prior to your classes becoming available. Please take the time to review this orientation.

STUDENT EMAIL

Student email using Office 365 is the official means of communication for administrative purposes. You can read about it on the student tab in myCommNet or from the student email button in the lower right corner of the college Extranet page (www.trcc.commnet.edu). Remember that in each place WHEN YOU LOGIN to email you will be entering your NetID and password, not the email address. Please make sure that you are regularly checking this email account.

FREE MICROSOFT OFFICE DOWNLOADS AND APPS

As part of your student email account, you will have the ability to download a copy of Microsoft Office to your computer or tablet. This will get you full versions of Word, PowerPoint, Excel, and some others. Up to five devices are covered. How to download is covered under the student support page, www.trcc.commnet.edu/support.

Versions of Office are available for both the Windows and MAC operating systems but they may be slightly different in features and capabilities. In addition, the MAC version does not include the Access application. If you are enrolling in a distance learning course that requires Office, you should contact the Business & Technologies Department Chair Mark Comeau via email to determine which operating system and Office version are required for the course.

STUDENT SUPPORT

Student support for distance learning: For password problems on-campus contact the student services registration office or the IT Service Desk. For questions about the course construction, communicate with your professor in the forum she or he indicates.

A support page is available at www.trcc.commnet.edu/support.

If you have technical problems, email at TR-ServiceDesk@trcc.commnet.edu or TR-DistanceLearning.  For after hours, weekend, and holiday support use the System’s Blackboard Help Desk: 860 723-0221. Best wishes for a successful semester!

–K. Barfield, Director of Educational Technology, TR-DistanceLearning@trcc.commnet.edu

To keep up-to-date on technology at Three Rivers, you can like our Educational Technology Facebook page. Here you can find out information about the network, Microsoft Office, student email, and Office 365