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Student Records

Retention of Records
Three Rivers maintains the permanent records on all students: admission, academic, and financial aid. The records are retained in accordance with the State of Connecticut retention policies and schedules. Accordingly, secondary documents are periodically purged from student files after mandated periods of retention have expired.

Students Rights Under the Family Educational Rights and Privacy Act (FERPA)
The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. These rights include:

1. The right to inspect and review the student’s education records within 45 days of the day the College receives a request for access. Students should submit to the registrar, dean, head of the academic department, or other appropriate official, written requests that identify the record(s) they wish to inspect. The College official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the College official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.

2. The right to request amendment of an education record that the student believes is inaccurate. Students may ask an appropriate College official to amend a record that they believe is inaccurate. The student should write to the College official, clearly identify the part of the record he or she wants changed, and specify why he/she believes it is inaccurate. The College will notify the student of the decision. If the College decides not to amend the record as requested by the student, the College will advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

NOTE: FERPA is not intended to provide a process to question substantive judgments that are correctly recorded. For example, the right of challenge does not allow a student to contest a grade in a course because the student believes that a higher grade should have been assigned.

3. The right to consent to disclosure of personally identifiable information contained in the student’s education records, except to the extent that FERPA authorizes disclosure without consent. FERPA permits disclosure without consent to school officials with legitimate educational interests. A "school official" includes but is not limited to the following: a person employed by the College in an administrative, supervisory, academic, research or support staff position (including law enforcement and security personnel, counseling and health staff); a person or company with whom the College has contracted (such as an attorney, auditor, collection agent or official of the National Student Clearinghouse); a person serving on the Board of Trustees who is authorized to act on its behalf; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities.

FERPA also permits disclosure of education records without consent in connection with, but not limited to:

• to comply with a judicial order or a lawfully issued subpoena

• to appropriate parties in a health or safety emergency

• to officials of another school, upon request, in which the student seeks or intends to enroll

• in connection with a student’s request for or receipt of financial aid, as necessary to determine the eligibility, amount or conditions of the financial aid, or to enforce the terms and conditions of the aid

• to certain officials of the U.S. Department of Education, the Comptroller General, to state and local educational authorities, in connection with certain state or federally supported education programs

• to accrediting organizations to carry out their functions

• to organizations conducting certain studies for or on behalf of the College

• the results of an institutional disciplinary proceeding against the alleged perpetrator of a crime of violence to the alleged victim of that crime with respect to that crime.

• directory information as defined in the policy of the Board of Trustees.

4. The right to refuse to permit the College to release directory information about the student, except to school officials with a legitimate educational interest and others as indicated in paragraph 3. This is called the "Opt-Out" option. A student exercising this right must notify the Registrar in writing. There is an "Opt Out" form on the college website that can be used for this purpose. Once filed, this notification becomes a permanent part of the student’s record until the student instructs the College, in writing, to remove it.

5. The right to file a complaint with the U.S. Department of Education concerning alleged failures by Colleges to comply with the requirements of FERPA. The name and address of the Office is available in the Registrar’s Office.

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Directory Information
The Board of Trustees has designated the following as directory information: student names and addresses, dates of attendance, full vs. part-time student status, awards and honors and graduation date. For purposes of access by military recruiters only, telephone listings and, if known, age, level of education and major are also designated as directory information.

Colleges may disclose directory information without prior consent, unless a student has exercised the right to refuse to permit the College to release directory information in accordance with paragraph 4 (above).

Web Access to Student Information
Three Rivers’ students can access college information including their academic history, schedule, and financial information via the internet: http://my.commnet.edu  Students with a hold will not be able to access the Secured Information Area. The self service area leads to their course schedule and registration status; their holds/display; their grades; their academic history; their charges and payments; and financial aid information at all twelve community colleges.  Go to http://my.commnet.edu or click on myCommNet from the college’s web site www.trcc.commnet.edu.  Students will need their Student ID # (@0012345) and other personal information to sign on.   

Official Transcripts of the Academic Record
Academic transcripts of a student’s educational record are released to parties outside of the College only with the written consent of the student. Written requests to send official transcripts to third parties are processed for a fee of $3 within 5-7 working days from the time the request is received. There is a Transcript Request Form on the college’s website. No telephone or fax requests can be accepted.

Unofficial Transcripts of the Academic Record
Students can access their unofficial transcripts via the Internet: http://my.commnet.edu. In order to access a student’s information, the student needs to login using their Student ID # (@0012345) and some other personal information Students who do not have access to the Internet can make a request in writing to the Registrar’s office in order to obtain an unofficial copy of their transcript free of charge. No telephone requests can be accepted.

Age of Majority
Under Connecticut law, the age of majority is 18 and students that age and older have the full rights and responsibilities of adults. The College will communicate directly with students in matters pertaining to grades, academic credits, academic and disciplinary status, and College bills. Any student wishing to have their academic record automatically released to their parent or guardian must complete a Transcript Release Form available in the Registrar’s Office. Release forms must be requested each semester if desired.

Under 20 U.S.C. 1232g(d) all rights of parents (including the rights to inspect education records and consent to the disclosure of personally identifiable information) transfer to the student at the earlier of: 1) the attainment of age 18; or 2) attendance at an "institution of postsecondary education." FERPA regulations at 34 C.F.R. 99.3 define a student who thus acquires rights under FERPA as an "eligible student."


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Contact: Web Administrator
Three Rivers Community College
7 Mahan Drive, Norwich, CT 06360
(860) 886-0177

Updated: 4/25/2008